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Customer Service

Customer Service Excellence

Heria Windasuri, S.Ikom

Digital Service Army

Heria Windasuri, S.Ikom

Customer Database

Heria Windasuri, S.Ikom

Service Level Agreement

Heria Windasuri, S.Ikom

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SOP Sebagai Pendukung Pelayanan

Suatu kegiatan pekerjaan harus memiliki acuan dan pegangan. Namun masih ada perusa...

Beginner

Service Leader (Part 2)

Good leaders must first become good servant. Pemimpin yang baik, terlebih dahulu h...

Beginner

Service Leader (Part 1)

Menjadi pemimpin selalu identik dengan memberi petunjuk, arahan, dan perintah. Tet...

Beginner

Digital Service Army

Teknologi membuat perubahan besar di seluruh dunia, mulai dari membantu mempermuda...

Beginner

Customer Relationship Management

Memiliki Customer Database tanpa Customer Relationship Managem...

Beginner